| Written by SM, on 04-08-2007 11:26 |
Many current and future members of this site have been experiencing difficulties with what should be a very simple process of registration. My fellow administrators and I have been trying to determine what the problem is for the past several weeks now. I regret to inform you that I have no definite answer as of yet, but I do have some temporary solutions that should help...
First and foremost: Review our FAQs section. IWA assistant administrator Mel (elf_fu) has been working long and hard compiling a selection of Frequently Asked Questions and corresponding answers that we hope should meet all of your confusion-clearing needs. Amongst these FAQs is a very useful one titled " I didn't get my registration e-mail/I'm having problems registering!" This particular FAQ should cover the basic complications that most new users experience. Though I have received a couple of personal reports in which the website simply gives people a big fat "NO! I'm not going to function for you." It is my suspicion that this might have something to do with your personal computer security setup, but I'm no computer expert. I can only guess. It may be that your firewall settings or other such nonsense, such as cookies, may be interfering. I can't tell you how many times I've had tech support people ask me about my cookies settings. I never thought they were that big of a deal myself, but it may just be... In this week's issue of Ubique's Weekly, I wrote an in depth article concerning the nature of registration on this site. Unlike our old options, such as proboards and LiveJournal, members are only permitted to have one username per registered email address. This has also been brought to my attention by a couple of people, though I assure you I am perfectly aware of it. Personally, I feel this is an improvement on security settings of our site. It should stop potential complications that even I'm not aware of as of yet. However, I feel it may be necessary to inform new and future members of this site of a few options as listed in the most recent issue of UW: - Create a new individual character screen name temporarily on the AOL service. Or restore an old one. Register your new username on the ME site and follow the steps to confirm your registration as they arrive in your email. This can be a complicated task that some of you may not be willing to work with. So I give you another option...
- Contact an administrator, either myself or Mel or K (NOT MIKE). The Ink Wire Associates have complete access to the backend of the site and are capable of manually inputting usernames and passwords. Any IWA Staff member can be contacted through the use of email or private messaging on the site. Please do not harass us in instant messages and ask us to do something for you. Running the site is not our full time occupation. We do not get paid for this. Though we are perfectly willing to help in our spare time. It's simply best that you send an email or a private message and be patient.
When contacting an administrator to ask her to manually input a username for you, please include a temporary new email address. This does not require you to have restored an old AOL screen name, but it might help if you have one in your cache to use for the username preferred in the future. By manually inputting a username, I (the Nefarious SM) will receive a mailer-daemon email telling me that a message could not be sent. Everything on the site works through my administrative email address
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Administrators can set up a manual override to automatically confirm registration and allow you to sign into the site under your alternate character name. Though it is in your best interest to immediately change your password when given the opportunity. The acting IWA Staff member will contact you as soon as the job is complete to inform you of your new successfully forced username and temporary password. I have had to do this a couple of times, and only as a last resort in most instances. - A third and final option is to make use of one of the internet's little known secrets. Administrative FAQ director Mel directed me to three websites that offer temporary email service for registration purposes. I have a feeling this is the sort of thing that spammers may use when they're desperately bored, but what the hell. Check out one of the three following if you'd rather be independent and are kind enough to spare us administrators more work: http://www.mailinator.com/, http://www.temporaryinbox.com/, or http://www.mailexpire.com/. I have not personally used these yet, but I figured you might find it useful. Some people also use Yahoo, which works just as well (thank you Cor).
Please ONLY contact an administrator when all else fails. The first thing you should do is check your spam settings, perhaps even your computer security options. As previously mentioned, we administrators are not getting paid to do this work. We simply enjoy doing it in our spare time to help all of you get the best out of your Mutual Endeavors experience. Also known as: your role-playing experience. Help us to continuously help you keep the dream alive.
Last update: 04-08-2007 11:31
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